QUALITIE POLICY
FOREIGN TRADE COMPANY "Vipex"
Włodzimierz Idaszak

In the time of changes resulting from law regulations and growing expectations and demands of our customers.

We declare that Vipex company will comply with law regulations as well as with the requirements concerning the quality management system of PN-EN ISO 9001:2001 standards. At the same time we oblige ourselves to constant improvement of the introduced quality management system.

The main goal of our company's activity is to meet customers' needs and demands, which is realized by providing them with:

- Appropriate information about:
applications, properties and sorts of offered products
technical certificates that our products have.
the newest technical solutions while taking into account the individual needs and expectations of our customers.

- Appropriate service conditions:
we offer products and services of quality that meets the needs and expectations of our customers.
providing specialist consultations
cooperation with reliable and trustworthy suppliers
investigation of customers' needs and expectations; constant market research.

- Appropriate service culture:
the way of communicating with a customer
worker's competence.

We oblige ourselves to personally supervise the activities that influence the quality of processes realized by Vipex company.


Gdańsk 12.11.2003





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